You should connect to the 2.4GHz band if you are far from the router or in another room, as it provides a wider and more stable signal reach. Alternatively, connect to the 5GHz band if you are near the router because it delivers faster speeds that are ideal for online gaming, HD/4K streaming, video calls, and working from home.

Our connection is highly reliable because we have integrated five additional business-account ISP connections into our network infrastructure. This setup provides a larger available bandwidth and utilizes load balancing for highly efficient traffic distribution. Furthermore, the network includes an automatic backup connection to ensure stability and keep you online even in the event of an ISP outage.

We offer free installation in many selected areas. However, please note that this promo is currently not available in Gayonga, Glad, Salunayan, Bual, and Malingao.

If your internet connection has no signal for more than one day, you should inform us immediately through our Facebook Page or contact number. Reporting the issue early helps our technical team locate the exact problem and perform repairs quickly to minimize your downtime. Additionally, in the event of mainline signal problems or high line readings, our technical team conducts immediate troubleshooting and posts public advisories to our Facebook page to keep all subscribers updated.

Subscribers can easily monitor and manage their accounts through the Novin Client Portal. This dedicated portal allows you to check your current bill, view due dates, monitor your payment history, download statements of account, and securely pay your bill online at any time.

M&L Internet Installation Services strictly does not deploy house-to-house payment collectors without an official uniform. If you encounter a suspicious collection attempt at your residence, do not hand over any money, and instead verify their identity immediately by messaging our Facebook Page or calling our hotline at 0951 155 8978.